Client Service Representative I, II or III - CSS

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Company Name Fidelity Investments
Location Covington, KY
Date Posted October 26, 2012
Category Default
Job Type Full-Time

Description

Position Description

The associate will be responsible for handling inbound and outbound telephone calls; providing exceptional customer service to new and existing Fidelity shareholders by accurately initiating problem resolution procedures for not in good order items including sending out correspondence directly to the shareholder through XTRAC. The associate will also analyze account...