ECOMMERCE BUYERS ASSISTANT

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Company Name Toys "R" Us / Babies "R" Us
Location NJ
Date Posted October 26, 2012
Category Default
Job Type Full-Time

Description

Job Function:  Merchandising

Organization:  Headquarters

Job Type:  Standard

Work Location:  Headquarters

Street:  One Geoffrey Way

Zip:  07470-2030

 The Buyers Assistant reports to the Buyer and assists in the execution and merchandising of product lines in assigned categories. The position oversees the tasks of the Merchandise Coordinator and works closely with e-commerce Planning & Allocation Analysts, Website Experience, Marketing, Social Networking and Logistics teams.  He/she partners closely with vendors and sales representatives, supporting them in initial set up and item management. The Buyer's Assistant works according to standard/detailed instructions and under immediate supervision determining work method and process. He/she is required to be honest, direct, ethical, and maintain positive relationships with others. The Buyer's Assistant is reliable, responsible for tasks that require critical decision making, and shows a strong sense of urgency to get work done.

KEY TASKS & RESPONSIBILITIES

Strategy (15%)
  • Support the Buyers business strategies and initiatives by managing tasks and processes needed to run their business

  •  Make sound decisions by synthesizing critical facts needed to troubleshoot and identify root causes

  • Proactively share timely updates and communicate information clearly, concisely and professionally and synthesizes critical facts to understand problems and make sound decisions


Leadership/Talent Enhancement (10%)
  • Provide helpful feedback, coaching and guidance where appropriate to enhance the development of less seasoned members of the team

  • Follows through with commitments , working productively in the face of ambiguity and demonstrating flexibility and resilience in response to constraints

  • Manages the tasks of the Merchandise Coordinator and other temporary hires


Core Merchandizing Tasks (35%)
  • Setup all new items via the internal Merchandise Retail System (MRS) and Catalog system. Ensuring detail/robust copy, high-resolution images and product videos are consistent with established standards and coordinate with vendors to obtain and improve content and product presentation

  • Manage and develop extensive web content to the consumer. This includes :


o    Managing site taxonomy
o    Updating existing items and discontinued items
o    Edit copy on website for Search Engine Optimization (SEO) purposes, and provide a user friendly experience
  • Upload images using Adobe Photoshop, compile images and content for brand/category pages

  • Maintain inventory and assist Buyer and Planner with daily updates of cost mismatch, and item eligibility/attributes  

  • Support Buyer with marketing deals by adding keywords/nodes, creating and submitting Temporary Price Reductions (TPR) and compiling Free Shipping lists

  • Prepare content in Ads and ensure items are online, web ready and accessorized

  • Assist in the seasonal launch and redesign of websites

  • Work with Drop Ship team on maintaining items (costs, discontinued, active items etc)

  • Verify Shipping Dimensions weekly with Logistics team

  • Manage Customer Service and Receiving Issues (ISS) tickets and manage the sample center

  • Work with the Store team on shared item set up process

  • Work with the Web Experience team to ensure items are merchandised and promoted effectively

  • Communicate with vendors on accuracy of item set up information to ensure accurate shipping charges

  • Participate in developing Standard Operating Procedures and additional products to support e-commerce business


Vendor Management Tasks (20%)


  • Attend trade shows seasonally and vendor meetings on a weekly, bi-weekly and monthly basis

  • Assist new vendors with initial vendor and product set up and obtain from vendors robust product content

  • Collect additional content including product demos and vendor history.

  • Assist drop ship vendors within commerce hub, loading inventory, turning product live, resolve any item management issues

  • Provide weekly sales reports to top vendors for all e-Commerce brands


Finance/Reporting Tasks (5%)


  • Assist in processing cost and retail changes to maintain margin

  • Run weekly vendor reports and top selling queries

  • Maintain daily cost exception reports

  • Prepare and submit credit allowances on a timely basis


Marketing/Advertising Tasks (15%)


  • Provide  item lists to the Website team for store deal promotions and review ROTO Database to ensure product content availability Work with the Marketing team on creative briefs on site merchandising of category and brand pages

  • Work with the Marketing /Natural search team on key terms for Search Engine Optimization

  • Work with social networking team to post relevant messages from Twitter, Face Book, etc

  • Organize promotional content for email blasts

  • Review and maintain upcoming marketing schedules, emails and homepages