Part Time Lancome Beauty Advisor

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Company Name Belk Retail
Location NC
Date Posted November 19, 2012
Category Default
Job Type Part-time

Description

Part Time Lancome Beauty Advisor


 


The Treatment Associate reports to the Sales Team Manager / Assistant Store Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.


 


Sales


 



  • Meeting or exceeding personal sales per hour goals
  • Being a role model and demonstrating excellent selling skills and customer service
  • Executing successful promotions and special events/pre-sells/GWP’s
  • Driving sales through customer clienteling
  • Work with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area

 


Customer Service


 



  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information

             


Responsibilities


 



  • Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
  • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager
  • Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate